Non-Refund Policy

Thank you for shopping at Martina Martins.

Please note that all sales are final. Due to the nature of our products and services, we do not offer refunds or exchanges on any purchases. This includes but is not limited to items such as digital downloads, custom orders, and personalized products.

We take great pride in the quality and craftsmanship of our offerings, and we encourage you to review all product details carefully before making a purchase. If you have any questions or concerns prior to ordering, please don’t hesitate to contact us—we’re happy to assist you.

In the event that you receive a defective or damaged item, please contact us within 7 days of receipt, and we will work with you to resolve the issue. Please retain all packaging and product materials for potential returns or exchanges in such cases.

By completing your purchase, you acknowledge and agree to our non-refund policy.